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"Great care in Breast services One stop clinic"

About: Charing Cross Hospital

I went to have an unusual lump in my breast examined after my GP referred me. The One stop clinic was fairly busy but I was seen promptly by the Consulting Dr and her team who explained to process to me. I then had a mammogram with a radiographer and an ultrasound scan with the surgeon. All of the staff who were involved were very professional and helpful and answered my questions clearly.

Fortunately the lump was not suspicious and I was discharged the same day. I was impressed by the speed of service and the reassurance which I received from all of the staff involved and would recommend this service to others.

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Responses

Response from Charing Cross Hospital 8 months ago
Charing Cross Hospital
Submitted on 21/08/2023 at 12:25
Published on nhs.uk on 22/08/2023 at 19:16


Imperial College Healthcare NHS Trust wishes to thank you for your feedback regarding your care and treatment received in the One Stop Breast Clinic at Charing Cross Hospital. Patient Advice and Liaison Service (PALS) has passed on your comments to the Service Managers. Thank you for taking the time to post your feedback. Imperial College Healthcare NHS Trust appreciates and values your comments.

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