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Excellent service

Story from nhs.uk

"Excellent service"

About: Castle Hill Hospital

Visited this department today 17/8/2023 very nervous and apprehensive. The consultant and nurse were both very considerate and immediately put me at ease . Excellent experience, it felt good to know that you were with people that cared and you was not just another patient. I would have liked to have named the Consultant very pleased with the manner in which I was treated. Thank you

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Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust 7 months ago
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust

Submitted on 12/09/2023 at 15:47
Published on Care Opinion at 15:47

Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families. We would like to share you kind comments with the staff involved in your care. In order to do this, please contact our Patient Advice and Liaison Service (PALS) and provide further information. They can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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