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Unacceptable waiting time

Story from nhs.uk

"Unacceptable waiting time"

About: George Eliot Hospital NHS Trust

Someone very close to me has been referred to see the neurologist at gewith what is expected to be a very serious diagnosis , this referral was done in May 2023 the appointment has arrived for 17th april 2024 yes 2024, you cannot begin to imagine the stress this has caused, I just find it unbelievable that something so potentially serious has an 11 month wait, I have alway though ge we’re one of the better hospitals but maybe the care has gone from there too.

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Responses

Response from George Eliot Hospital NHS Trust 8 months ago
George Eliot Hospital NHS Trust

Submitted on 21/08/2023 at 09:26
Published on nhs.uk on 22/08/2023 at 18:46

Thank you for posting your concerns. I am very sorry to read of your loved one's stress regarding the appointment delay.

Please can you (or the patient) contact our PALS team at PALS@geh.nhs.uk so we can double check to see if your loved one should be on a faster pathway? Best wishes Becky, Head of Patient Experience and Volunteering.

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