"Insensitive and disorganised "

I had a d&c under GA for a missed miscarriage. I was extremely nervous and distressed after suffering a late miscarriage only 10 months earlier. I arrived at 7:30am and was left to wait in the waiting room for 6 hours before being moved to a private room as I was upset. It was 9 hours before I went to theatre-in that time it was clear the department was in chaos with patients documents being mislaid and having to complete the same paper work over again. I’d waited that long I was very dehydrated which made retrieving veins distressing and painful-which brought back previous trauma. After the surgery my blood pressure was very low due to being so dehydrated and I only left the jubilee centre at 8:30pm. There was not a clear handover to the nurses of what had happened as they didn’t know if I’d had any pain relief or couldn’t tell me why my other hand had been bandaged up-the opposite one to where my cannula was. I can honestly say I wouldn’t feel safe coming back to this hospital with a future pregnancy. It really didn’t need to be this way and greater sensitivity is needed when dealing with women who’ve had miscarriages.