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Friendly and helpful

Posted By Polly816

"Friendly and helpful"

About: Central Vaccination Service - Dundee

(as a service user),

Attended the Dundee Vaccination Centre last week for my pneumococcal vaccine.

The entrance way looks pretty dingy and could do with a sweep and clean up but inside was fine.

I was a bit early but was taken right away and given my vaccine by a very friendly and helpful nurse.

O

Reception

Reception


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Responses

Response from Helen Ruddy, Senior Charge Nurse, Central Vaccination Service, NHS Tayside 8 months ago
Helen Ruddy
Senior Charge Nurse, Central Vaccination Service,
NHS Tayside

Submitted on 25/08/2023 at 11:13
Published on Care Opinion at 11:13

Dear Polly816,

thank you for taking the time to provide your feedback on our service. I am glad to hear you found it a positive experience, and have passed the on to staff.

Thank you also for alerting us that the outside entry way was in need of some attention, which I have asked staff to keep an eye on as first impressions are important.

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