Having called twice to make an appointment and being told I would be contacted with info once the receptionist had spoken to my doctor & having no response 2 & half weeks between each call I tried for a third time, I was then text given an appointment. I visited the surgery and signed in on the machine, I waited for over an hour before approaching the desk, I was then told it was too late to see a doctor. The staff where rude and dismissive, I am now left without medication and will likely be for weeks which will have serious knock on effects for my mental health. I have registered with a better surgery I have only heard positive reviews for, I would never recommend this service to anyone who needed any medical assistance of any kind. Avoid.
"Disorganised unhelpful and rude. "
About: Thornfield Medical Group Thornfield Medical Group Byker NE6 1SG
Posted via nhs.uk
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