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"Yesterday I broke my leg, and it was made so much better by the NHS"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital / Trauma & orthopaedics (wards 21-23)

(as the patient),

Yesterday, I fell off my bike. I'm 36 years old, and clearly still silly!

I went to A&E at my local hospital. I was quickly given pain killers while I waited for a nurse from orthopedics. 

Orthopedics is where I met Michelle. Who was so kind, funny, and caring! I was in a total mess, in a lot of pain, and she made the experience as easy as possible. She got me an x-ray quickly, explained what was happening every step of the way, and was an all round legend. 

She told me all the next steps and after I had a temporary cast on, let me know what would come next. 

I saw her on my return trip today to have it checked again, she came and checked in with me and was once again fantastic! I also had an amazing nurse called Tony help me and put my boot on. 

I went in last night terrified and in agony and I've spent the past 24 hours being reminded why the NHS is the best healthcare service in the world. ❤️

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Responses

Response from Gerry McLaughlin, Lead Nurse, Emergency Care and Medical Services, NHSGGC 8 months ago
Gerry McLaughlin
Lead Nurse, Emergency Care and Medical Services,
NHSGGC
Submitted on 11/08/2023 at 17:01
Published on Care Opinion at 17:01


Dear Karen382

I hope the cycling championships in the area was not the cause for you pushing your skills.

On a serious note though, thanks for sharing such kind words from your experience in our departments. The reassurance from colleagues involved speaks volumes and I'm pretty sure both Michelle and Tony will be chuffed when they see this. Thank you so much for using Care Opinion and allowing me to respond in kind.

Wishing you a speedy recovery and back on your bike soon.

Best wishes

Gerry

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