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Very helpful

Story from nhs.uk

"Very helpful"

Up visiting very vulnerable relative and wanted to take COVID test before seeing her. Unable to get test from local pharmacy. Polite and friendly receptionist could not find suitable test kit. Phoned upstairs and manager came down with kit for me.

Very very grateful, thankyou

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Responses

Response from Lancashire and South Cumbria Foundation Trust 7 months ago
Lancashire and South Cumbria Foundation Trust

Submitted on 20/09/2023 at 10:25
Published on Care Opinion at 11:43

Thank you for sharing your experience of services at Lancashire and South Cumbria Foundation Trust, it helps us to understand what we are doing well and what could be improved. We are really pleased you have had a positive experience. We will share this feedback with the team so they can better understand their impact on patient experience.

If you would like to share your story, or get involved in helping to shape services, please contact the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489

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