As many other times before, I attended the surgery to ask for repeat prescription. And as usual, I found the receptionist rude, impolite, unprofessional and outright unpleasant to speak to.
I find the staff unhelpful to me and many times do not process my medication request correctly, often delaying my medication, making me have to return twice and make extra trips to the pharmacy with urgent requests.
I often feel discriminated against and I suggest the front desk staff to be trained to understand there are other persons with different racial descriptions rather than Caucasian that attend the surgery.
"Poor staff attitude"
About: The Surgery (Cranwich Road) The Surgery (Cranwich Road) N16 5JF
Posted by FrancS (as ),
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