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Care Opinion

Inclusion Andover

Posted By Sy78

"Inclusion Andover"

About: Inclusion Recovery Hampshire / Andover

(as a staff member posting for a patient/service user),

I don't do well with being let down. I've found it difficult recently to get to groups and meetings and was disappointed recently when the acupuncture was cancelled and I didn't get a message to let me know.

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Responses

Response from Anne Johnson, Team leader, Andover & Counselling team, Inclusion 8 months ago
Anne Johnson
Team leader, Andover & Counselling team,
Inclusion

Submitted on 09/08/2023 at 19:24
Published on Care Opinion on 10/08/2023 at 16:40

I am so sorry that you were disappointed. I know that it is unsettling when you think you have your routine nailed down then an intervention is cancelled, especially acupuncture as it is a great intervention.

Acupuncture is a drop-in activity so no pressure about making commitments you just turn up. It might be good if you phone first to check as sometimes staff are ill or on leave without warning. But if you can give me your name next time you are in the service I can make sure that you will be contacted if we must cancel the session in the future. Alternatively feel free to email me at Anne.Johnson@mpft.nhs.uk or call my mobile on 07870 842992.

Best regards Anne

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