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"Felt like my emotions or feelings weren't considered"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Gynaecology Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Maternity care

(as the patient),

Last week I was advised to attend the A23 unit at Queens Medical Centre, as I has been up all night with back pain and spotting. I went in and everyone I came into contact with was lovely, and very helpful. During the scan I was measuring at 5 weeks 5 days pregnant (I thought I was 8 weeks based on LMP), they couldn't see a heartbeat, however explained that they would book me in for 2 weeks' time to check again. The ladies doing the scan were really helpful, and answered any questions me and my partner had.

A couple of days later, I woke up to a gush of blood and went into A&E, where I was transferred to Unit A23 again. After 30 minutes I saw a nurse who was lovely and pleasant and was able to put me at ease whilst asking questions and taking my bloods. The nurse explained that due to my history with my cervix the doctor might want to have a look to make sure everything was OK, but advised that my wait would be a long one as it was the weekend. Me and my partner understood this so agreed to wait.

After 2 and a half hours, we were called in by a Gyno consult who said very matter-of-factly that this is a case of wait and see, and we should go home and let nature run its course if I'm miscarrying. After 3 hours in hospital, I felt extremely dismissed and fobbed off and with this being my first pregnancy felt like my emotions or feelings weren't considered. I then asked if based on my notes the doctor would like to have an internal look at my cervix, to which they replied that it wouldn't give us any answers and I should just wait for my scan in 2 weeks.

I now have a week to wait, and I feel as though I don't know what to do. I went home very sure that I'm miscarrying and any hope has gone.

I just wanted to provide my experience to remind doctors that what they say matters and will stay with someone. Every nurse I have come across has been fantastic, and all conversations over the phone have been really helpful. But the lack of understanding from this Gyno consult felt like a punch in the face after a very hard few days and morning of waiting.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 8 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals
Submitted on 11/08/2023 at 10:19
Published on Care Opinion at 10:19


Dear Sambaks79

Thank you for sharing your experience with us at what sounds like a very worrying time.

If you are able to please could you contact us at QMCPET@nuh.nhs.uk where we can look into this further on your behalf.

Please be assured that whilst I await your email I will also be sharing this feedback with the Matron of this ward and the ward manager in order for this comments to be shared with all of the team mentioned above.

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