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ED visit at Crosshouse Hospital

Posted By Sparkle16

"ED visit at Crosshouse Hospital"

About: Crosshouse Hospital / Accident & Emergency

(as the patient),

All the staff in Crosshouse ED were fab during my short visit. Between the doctors, nurses and health care assistants they were all so kind and kept me up to date on what was happening with my care. Doctors made sure I was comfortable throughout examinations, explaining everything which was happening. All staff couldn’t have been nicer and couldn’t fault the service. 

Also want to say a special thank you to the doctor attending to my care Lewis. 

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 8 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 21/08/2023 at 13:14
Published on Care Opinion at 13:14

picture of Pamela Gibson

Dear Sparkle16

Thank you for taking the time to share your experience of the care provided at the Emergency Department within University Hospital Crosshouse

I am delighted to hear that you received such prompt and professional care from our staff and it will be my pleasure to share your kind comments with the wider Team, and in particular with Lewis, one of our doctors. I know they will all be delighted to receive this.

When times are challenging, it’s always nice to hear such positive feedback from our patients.

Please accept my good wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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