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It is about how i was attended to during my visit.

Posted By Joy lewis

"It is about how i was attended to during my visit."

About: The Gadhvi Practice

(as a service user),

I was given prompt attention when it seems I was forgotten. Immediately I reminded the receptionist I was there waiting. I was immediately called in and attended to for blood test. I was also apologised to for keeping me waiting. For me that was amazing.

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Responses

Response from Paulette Kerr, Practice Manager, The Gadhvi Practice, The Gadhvi Practice 8 months ago
Paulette Kerr
Practice Manager, The Gadhvi Practice,
The Gadhvi Practice

Submitted on 22/08/2023 at 14:10
Published on Care Opinion at 14:10

Dear Service User,

I'm glad that the reception team took action when it seem that your were forgotten and apologised for keeping you waiting.

Thank you for your comments and allowing the team to put thing right with your appointment.

I will share your feedback.

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