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"Kindness, compassion & professionalism"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as a service user),

I attended the Rubislaw Ward today at AMH and unfortunately, very sadly, had my worries confirmed that I had had a complete miscarriage. I was so well taken care of by sonographer midwife Wendy, and her colleague Donna. Working in a hospital myself, I found being the patient very difficult and upsetting. However, I was put at ease as much as possible by their calm and caring manners. Wendy is kind and professional, was able to answer all of my questions and was very clear in her communication. Donna was equally so and very supportive. I hope that they can see this post so that I can thank them again for their compassion. They have given me hope too for future pregnancies, and both should be nominated for the STAR award. 

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Responses

Response from Sarah Campbell, Midwifery Manager, Aberdeen Maternity Hospital, NHS Grampian 8 months ago
Sarah Campbell
Midwifery Manager, Aberdeen Maternity Hospital,
NHS Grampian
Submitted on 11/08/2023 at 11:28
Published on Care Opinion at 11:28


Dear purple23, first let me express my condolences for your loss at this time and thank you for taking the time to feedback on the care you received. I have shared your lovely feedback with Wendy and Donna. Thank you again for sharing your experience of your care during this difficult time.

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