"Kind and caring"

My dad went to A&E with a suspected stroke and the care he got from all the staff there was amazing. Despite being extremely busy and working long shifts and under huge pressure, the triage nurse and the A&E nurses and doctors ensured that he was well looked after and got all the tests and scans that he needed. They were all so kind and thorough and admitted him as an inpatient for further tests, explaining to us exactly what was happening and why which was very reassuring. The staff on Hawthorn ward were also amazing and we cannot thank them all enough for the kindness, care and treatment he received whilst in hospital. Before discharge the doctor explained the treatment plan and what follow up care he would get in detail and we are so grateful. NHS staff are truly special people who go above and beyond every day, doing their best to help patients in an underfunded service and in very difficult and challenging conditions. You all deserve a massive pay rise as you are one of the country’s most valuable assets. Thank you!