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"The staff have honestly been brilliant"

About: Daisy Hill Hospital / High Dependency Unit (HDU)

(as a staff member posting for a patient/service user),

Everyone up on the High Dependency Unit (HDU) at Daisy Hill Hospital has been absolutely great. Everyone has been very good and incredibly nice up here. They always make sure to explain everything very well to me. I couldn't name anyone in particular as there are too many good staff members. The attitude from the staff has honestly been brilliant. I really don't know how they do it. They really don't get paid enough money for the job they are doing.

HDU has been very clean and comfortable enough for me. The staff are always very careful. I'm not really eating at the moment so I can't really give an opinion on the food, but it always looks lovely. Overall, my experience has been fine so far and there is nothing I can think of that needs improving at the moment.

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Responses

Response from Josie Matthews, Lead Nurse, Surgery & Elective Care, Southern Health and Social Care Trust 9 months ago
Josie Matthews
Lead Nurse, Surgery & Elective Care,
Southern Health and Social Care Trust
Submitted on 18/08/2023 at 13:58
Published on Care Opinion at 13:58


Dear Natbs79,

Thank you for taking the time to post your feedback on Care Opinion. Feedback like this is greatly valued and I will make sure that the nursing team of High Dependency are made aware of your lovely comments.

Regards

Josephine Matthews

Lead Nurse SEC

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