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"Years of sore toes"

About: Borders General Hospital / Podiatry

(as a service user),

I have suffered years of sore toes and have been putting off contacting health services for fear of being offered surgery that would put me out of action for weeks or months, or no advice at all. I am very active and my fitness is vital to my mental health and who I am.

I was persuaded to make contact and start the process but was very anxious about the appointment, and what I would be told. I easily could have cancelled and continued to suffer in silence.

I explained my worries to the Podiatrist who listened, asked broader questions about my lifestyle and activities - and then conducted a thorough examination of my feet and toes - and very clearly spelled out my condition (Hallux Rigidus), the outlook and then the options in front of "us" (her care and me the patient) on what could be done to make the pain bearable.

I trusted her - and we will now embark on a series of adjustments to see if these work (insoles, change of footwear, pain relief) and she plans to call me back in 12 weeks to check-in on progress. I know there is no magic cure but I also know an operation, whilst possible, is the last resort and will not fix my condition.

I am relieved as I cannot stand the thought of 6+ weeks away from exercise and activity. But I have a number of actions to take that could reduce the pain I feel every time I take a step. 

Environment

Environment


Appointments

Appointments


Transport

Transport


Reception

Reception


Staff attitude

Staff attitude


Staff skills

Staff skills


Treatment

Treatment


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Responses

Response from John Smith, Allied Health Professions - Service Lead, NHS Borders 8 months ago
John Smith
Allied Health Professions - Service Lead,
NHS Borders
Submitted on 11/08/2023 at 10:12
Published on Care Opinion at 10:36


Dear Andky54

Thank you for taking the time to share your experience in using the local Podiatry Service. Its great to hear that you had positive experience during your appointment and that a care plan is now in place to help you manage the hallux rigidus. I am sure that our Podiatry team will really appreciate reading your feedback.

I hope you continue to stay active and fit with fewer symptoms moving forward.

Kindest regards, John Smith

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