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I’ve got nothing but praise for all of you

Posted By violetrw79

"I’ve got nothing but praise for all of you"

About: Burnley General Hospital / Ophthalmology

(as a service user),

Had a cataract at the end of July 

Congratulations to the whole team

Smiley, reassuring, not at all patronising 

Well done 

I’ve got nothing but praise for all of you

Regards 


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Responses

Response from Melissa Almond, Senior Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 9 months ago
Melissa Almond
Senior Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 03/08/2023 at 15:23
Published on Care Opinion at 15:23

What a wonderful review for the staff working in the Ophthalmology Department at Burnley General Hospital. Thank you for sharing this. Our staff always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your feedback.

If there is anything further you would like to tell us about this experience then you can contact me (Melissa Almond) by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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