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Care Opinion

My chronic itching

Posted By taurusnm44

"My chronic itching"

About: University Hospital Hairmyres / Dermatology

(as a service user),

I’ve had an itch which is uncontrollable and as had a detrimental effect of my daily life.  I initially saw my GP eight years ago and was referred to  the dermatologist.  I having used all the creams, potions, lotions and light therapy -  nothing is working.  I haven’t had a skin biopsy or scan and now it’s possibly neuropathy, but my doctor says there’s no such thing as a neuropathy itch and has referred me back to dermatology. 

No-one seems to know anything. I’m at my wits end.  I have this all over my body, constantly itchy, scratching, cold and heat reacting to my skin.  I can’t shower or bathe properly which makes me very anxious and upset.  I’d love to shower without an itch but I know what’s coming.  It affects my life daily -  please someone listen and help.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 9 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 09/08/2023 at 00:08
Published on Care Opinion at 00:08

picture of Jennifer Montgomery

Dear taurusnm44,

Thank you for sharing your experience at University Hospital Hairmyres, Dermatology.

I am so sorry to hear about the constant itch condition you have been experiencing. I can only imagine how frustrating and upsetting this must be for you. We always want to make things better for patients, and all feedback is valuable to us.

Can I please ask you to contact University Hospital Hairmyres Patient Affairs so they can understand all the issues in more detail, and get back to you personally.

PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk

Tel no 01355 585 325

Kind regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Steven Forrest, Patient Affairs Assistant, Patient Affairs, NHS Lanarkshire 9 months ago
Steven Forrest
Patient Affairs Assistant, Patient Affairs,
NHS Lanarkshire

Administration

Submitted on 11/08/2023 at 11:03
Published on Care Opinion at 11:04

Dear Taurusnm44

Thank you for contacting the patient affairs team.

I am happy we have been able to aid you in this enquiry, and provide you with an agreed outcome. I wish you all the best in health.

Kind Regards

Steven

Patient Affairs Team

University Hospital Hairmyres

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by taurusnm44 (a service user)

After contacting patient care, I was delighted to get a positive response, they listened to me and have put me on the correct path, now it’s just a waiting game, so fingers crossed things start to happen.

Thank you patient care

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