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Computers went down

Posted By jupitertc99

"Computers went down"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

Computers went down so no tests or medication could be given

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Responses

Response from Julia Barraclough, Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT 9 months ago
Julia Barraclough
Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

Submitted on 31/07/2023 at 20:26
Published on Care Opinion at 20:26

picture of Julia Barraclough

Dear jupitertc99

Thank you for taking the time to provide feedback on the service you received. I am so sorry that you attended on the day we were having problems with our computer system so were unable to be seen for testing and treatment.

If you are willing to email me your name, date of birth and contact details, I can get one of our clinicians to ring you to ensure we prioritise you attending clinic.

Kind regards.

Julia Barraclough - Operational Service Manager

Email - JuliaC.Barraclough@mpft.nhs.uk

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