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A&E all staff were excellent

Posted By Mumbojumbo

"A&E all staff were excellent"

About: Crosshouse Hospital / Accident & Emergency

(as a service user),

What can I say, the care and treatment I received in A&E was excellent.  From the triage nurse Shona to the consultant Ewan, is just 2 of the names I recall (beginning and end).  Staff all very professional, very  informative of all procedures and nothing was any trouble.

The turn around time I was in and out was excellent, considering the few procedures that were carried out.  More praise should be given to all the A&E  staff.  

Thank you all 😀

Team work

Team work


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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 8 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 07/08/2023 at 15:23
Published on Care Opinion at 15:23

picture of Pamela Gibson

Dear Mumbojumbo

I would like to thank you for taking the time and trouble to share this lovely feedback following your recent admission to the Emergency Department within University Hospital Crosshouse.

I delighted to hear that you received such prompt, professional and compassionate care, from our staff whilst you were under our care. When times are challenging, it’s always nice to hear such positive feedback from our patients.

It will be my pleasure to share your lovely comments with the wider Team, and in particular with the staff you have mentioned, to give recognition for their exemplary care and treatment.

Please accept my good wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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