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"Content to stay here"

About: Craigavon Area Hospital / Stroke Care (2 south)

(as a staff member posting for a patient/service user),

I came to A+E 2 days ago due to back pains I was experiencing. I was taken up to 2 south where I have been located in a side room. Things were going smoothly until I took a bit of a tumble and hit my back off the edge of another patients bed which has given me a bit of a fright-however, in hindsight I should have called for help. The staff are lovely in here and are always at hand, even at night when I would need to use the toilet, there are nurses waiting to assist me. The food is very nice and I enjoy the selection... there are actually a few of my favourite meals on the menu. The room is clean enough for me as the cleaning staff are always floating about wiping surfaces and maybe changing the bed when I go to the toilet. I am just content to stay here until I am fully ready to go home and will just take it from there. My family would like for me to get a bit of help, almost like rehabilitation before I can fully return home where I am then moving to a safe, sheltered accommodation with my husband which I am delighted about. Thank you to everyone for your help. 

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Responses

Response from James Gilpin, Stroke Service Improvement Lead, Southern Health and Social Care Trust 9 months ago
James Gilpin
Stroke Service Improvement Lead,
Southern Health and Social Care Trust
Submitted on 03/08/2023 at 09:11
Published on Care Opinion at 09:11


picture of James Gilpin

Good morning,

Thank you for taking the time to give us your valuable feedback, I'm sorry to hear that you have been unwell and needed to come into hospital.

Please don't be afraid to ask our Team for help, as you know the Team are more than willing to help.

It is great to hear that you have been cared for so well and the environment is cleaned well.

Our Therapy Team will discuss your rehabilitation needs and goals with you and if there is an agreement for further inpatient rehabiliation that will be faciliated.

May I wish you a speedy recovery,

James

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 8 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust
Submitted on 08/09/2023 at 10:23
Published on Care Opinion at 10:23


Thank you for taking the time to write about your experience on 2 South.

I am delighted to hear you enjoyed the food and I will pass on your kind words to our Catering Department.

Wishing you well on your continued recovery.

Jill

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