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Staff treat you well and make you feel as if you are a perso...

Posted By Emmgh49

"Staff treat you well and make you feel as if you are a person"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

I have been in hospital for a few weeks and am now on the 4 south ward, I just recently received surgery and hopefully all has went well.

The staff on this ward are absolutely brilliant, they treat you well and make you feel as if you are a person. They have been great at communicating with me at all times, even if its not my doctor I'm seeing a doctor still comes round and will give me update's.

I think the nurses are just fantastic, if I'm ever unsure all I have to do is ask and its never a problem they are quick to find out information.

This ward is prefect its always very clean, and I'm glad that there are bathrooms in the bay this makes it so much easier only having to share facilities with two others. As the previous wards I was on there was a lot of patients sharing the one facility, so I have been a lot more comfortable on 4 south as everything on the ward is very modern and its just a nice ward to be on.

I'm on a restricted diet but the food I have been getting has been perfect for me, I've enjoyed it. The ward staff are so lovely, they are always coming round with tea and coffee I have been made to feel very welcome. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Acute, Southern Health and Social Care Trust 9 months ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Acute,
Southern Health and Social Care Trust

Submitted on 01/08/2023 at 07:37
Published on Care Opinion at 07:37

Thank you for taking the time to give this great feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your kind words about the nursing care. I will ensure your feedback is shared with the team.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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Response from Jill Robinson, Admin Support , Support Services, CAH, Southern Health and Social Care Trust 8 months ago
Jill Robinson
Admin Support , Support Services, CAH,
Southern Health and Social Care Trust

Submitted on 08/09/2023 at 12:40
Published on Care Opinion at 12:40

Thank you for taking the time to write about your experience on 4 South.

I will pass on your positive feedback regarding the food and cleanliness of the ward to our Catering Department and Domestic Services Team.

Take care.

Jill

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