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"Surgery at Northwick Park Hospital."

About: Northwick Park Hospital / Ear, Nose and Throat

(as the patient),

I'm 56 years old, male and earlier this week had surgery for the first time in my life. The surgery took place at Northwick Park hospital in North west London. I had a benign cyst the size of an orange removed from my neck. It had attached itself to the left side of my thyroid gland in my throat.

I spent two and a half days in hospital all in all, going in on a Tuesday morning and leaving at around Thursday. I'd like to say from the outset, that during that time at  Northwick Park, it was faultless in every way. I couldn't have asked for a better outcome during the whole experience. 

From the moment I arrived to the moment I left, every member of staff I encountered was an absolute credit to the NHS. The anaesthetist was superb, putting me at ease from the very start, and the surgeon (Miss Lui) who, with her team, spent I believe three hours in theatre......I will be forever in their debt. 

The aftercare was exemplary, and the care shown by them all on the tenth floor was humbling. I thank them all. I will forever champion Northwick Park hospital for all they did for me. 


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Responses

Response from London North West University Healthcare NHS Trust 9 months ago
London North West University Healthcare NHS Trust
Submitted on 02/08/2023 at 10:55
Published on Care Opinion at 10:55


Dear Adrian67,

Thank you for taking the time to share your feedback regarding your recent admission at Northwick Park Hospital.

Its lovely to read of the experience you had while under our care and how much the staff impacted your stay.

We really do appreciate all feedback given by our patients and I will pass this on to the service to ensure they receive their thanks.

We wish you a speedy recovery from your surgery.

Kind Regards,

Emma Calnan - Patient Experience Officer

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