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Excellent care from surgeon and nurses

Posted By Orthopedic Patient

"Excellent care from surgeon and nurses"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as the patient),

I have recently had major hip surgery and was an inpatient at ward 10a to recover. 

My orthopedic surgeon, Mr Jenkinson, is truly a one of a kind doctor. Since I met him last year, he finally gave me a diagnosis of a medical condition I was born with and took 36 years to diagnose. Every time I see him, he has been open, approachable, chatty, funny, kind and I always felt very, very calm in his presence - he has been a great, calming influence on me throughout my care. All of this went a long way to me being ready for surgery. He also did an amazing job of the surgery and visited me afterwards and was really there for me. There are truly no words to explain just how great a doctor he has been.

When it comes to the nurses and team on ward 10a, I could not have asked for more - they were truly incredible in my surgery aftercare. They really looked after me, above and beyond, gave me great banter and chats, and worked so tremendously hard on the ward. I was honestly in awe of how much they do and care. A huge special shout out goes to Lisa, who made my experience so good, I couldn't have gotten through one of my toughest nights without her.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 9 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 04/08/2023 at 13:24
Published on Care Opinion at 13:24

picture of Nicole McInally

Dear Orthpaedic Patient

Thank you for taking the time to tell us about your experience in Ward 10A. I am pleased to hear that Mr Jenkinson has been so supportive and that your surgery went so well. I am sure he will appreciate your kind words.

It is great to hear that the staff in Ward 10 looked after you so well, especially Lisa. I hope that the banter and chats made your time in hospital a bit easier. I will ensure this feedback is shared with the staff.

Good luck with your recovery

Nicole

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