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"Love and passion for their roles"

About: Glasgow Royal Infirmary / Medical HDU (Ward 44)

(as a relative),

My mother in law is in the High Dependency Ward at Glasgow Royal Infirmary .  I visited and left the ward feeling an immense amount of gratitude that she is being cared for so well by the team. 

It is evident that each member of staff working on the ward is a dedicated, hard working and caring.  The love and passion they have for their roles in caring for patients is clear. 

My mother in law is sadly quite ill and has spent a a significant amount of time in hospital recently and she generally isn't happy to be there, however tonight she was relaxed and happy.  As a family we feel better leaving at the end of visiting knowing that she is being so well cared for.

Team work

Team work


Staff attitude

Staff attitude


Nurses

Nurses


Care staff

Care staff


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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC nearly 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 02/08/2023 at 15:36
Published on Care Opinion at 15:36


picture of Kevin Torbet

Dear LL84

Thank you for taking the time to leave us your feedback on Care Opinion.

I was sorry to hear your mother in law had to be admitted to the High Dependency Ward of the Glasgow Royal Infirmary.

It must be a very distressing time for all the family so to hear the care and treatment she is receiving is to a high standard and she feels well cared for by the staff is very heart warming.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear such generous feedback.

We are extremely proud of the work the team do on a daily basis so to hear this echoed by our patients and their relatives is very encouraging.

Kind regards

Kevin

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