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"Inadequate care"

About: Manor Hospital

Paramedic bought me here from dudley as what i can only describe as trying to waste the last hour of shift as there were closer hospitals to my home location. Arrived at hospital with severe chest pain with cardiac history. Was left in waiting room for 1.5 hours before even been seen by HCA. When bloods and ecg were taken it was a further 2.5 hours before anyone saw me again, a second set of bloods were taken and again was left for another 2.5 hours before someone contacted me by telephone to inform me of my results. Such poor service for cardiac issues. Even if I were on deaths door I wouldn't come here again

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Responses

Response from Manor Hospital 9 months ago
Manor Hospital
Submitted on 08/08/2023 at 13:24
Published on nhs.uk on 09/08/2023 at 21:09


Dear Tara

I can only apologise for your experience

Please do contact us on 01922 656463 or via pals.officer@nhs.net

Kind regards Garry

Garry Perry

Associate Director

Patient Relations and Experience

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