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They made me feel so comfortable

Posted By Janemc1967

"They made me feel so comfortable"

About: Orpington Hospital / Dermatology

(as the patient),

I was referred to Dr Malone, dermatologist at Orpington. I’ve seen her now a couple of times about moles, these were Basel cell and were treated very quickly and professionally. 

Dr Malone was extremely kind and caring, and so were her nurses that helped at separate times. They made me feel so comfortable and Dr Malone was never judgemental about me being in the sun too much when younger, but just gave me good advice and treatment.

I even told one of my daughters to see her about moles and luckily she was OK. A very happy patient. 

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Responses

Response from Patricia Mecinska, Assistant Director for Patient Experience, King's College Hospital NHS Foundation Trust 9 months ago
Patricia Mecinska
Assistant Director for Patient Experience,
King's College Hospital NHS Foundation Trust

Submitted on 28/07/2023 at 09:37
Published on Care Opinion at 09:37

Dear @janemc1967, thank you for sharing your experience, I am delighted to learn that you have made a speedy recovery under the care of Dr Malone. I will ensure that your feedback is shared with Dr Malone as she will be delighted by the recognition.

It is humbling to hear about Dr Malone's outstanding care towards you and I wondered whether you would be interested in sharing your experiences wider to inform the development of our training? If this is something that you would be interested in, could you please drop me an e-mail at patricia.mecinska@nhs.net.

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