"Thank you"

About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS

Posted via nhs.uk 9 months ago

I was booked in yesterday for a colonoscopy, and just wanted to thank the whole staff team for their outstanding care and attention - from the clear and comprehensive information provided in advance, to the two nurses who checked me in, the three medics in the procedure room, and the lovely nurse who looked after me in recovery, all of whom made a potentially difficult experience so much easier. The whole department had an air of efficient calm - NHS at its very best! Thank you.

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London North West University Healthcare NHS Trust

Submitted on 27/07/2023 at 15:14

Published on Care Opinion at 15:14

Dear Sir/Madam,
Thank you for leaving your feedback following you recent visit to the Colonoscopy department at Central Middlesex Hospital.
It was heart warming to read that you felt comfortable and at ease by the clinical staff during what must of been a very daunting time. I was especially pleased to read that this great care was experienced along the way into your recovery.
I have now shared this with the team who I am sure will be uplifted by your lovely words.
Hope that you are keeping well following the procedure.
Best wishes,
Leanne Fernandes - Patient Experience and Engagement Lead

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