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"Being treated extremely respectfully and kindly"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

The receptionists and the my nurse,Caroline; made me feel very comfortable and well looked after. I appreciated the divinity I was treated with.

The only drawback was the computers were very slow the first time I went and this meant I couldn't be seen and had to go home and make another trip into the clinic a week later

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 9 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 31/07/2023 at 15:40
Published on Care Opinion at 15:40


picture of Andrew Garratt

Hi Rhinoeb53,

My name is Andrew and I am an Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I have shared your feedback with Caroline and she will be pleased that she made you feel comfortable and looked after you.

I am sorry your original visit had to be cancelled due to computer issues which we are trying to resolve. 😀

Kind regards,

Andrew Garratt, Administrator

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