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Care Opinion

No follow up contact

Story from nhs.uk

"No follow up contact"

About: Macclesfield District General Hospital

I had an MRI scan on the 25 June, since then there has been no contact from the hospital regarding the results. In the last couple of weeks I have called the depart directly on at least 4 occasions leaving messages regarding this and as yet I have not received a reply.

I find the experience extremely frustrating and I'm left worried about

the results of the scan.

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Responses

Response from Macclesfield District General Hospital 6 months ago
Macclesfield District General Hospital

Submitted on 02/11/2023 at 11:53
Published on nhs.uk on 05/11/2023 at 21:28

Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital.

If you would like to discuss the aspects of your experience that you were less happy with, please feel free to contact our Customer Care Team on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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