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"You all work above and beyond you call of duty"

About: Victoria Hospital / Gynaecology

(as the patient),

I attended hospital for a hysterectomy. I was admitted to ward 24 after the procedure. I just want to say that the whole team of nurses who took care of me during my immediate recovery were outstanding.

Their duty of care and professionalism was second to none. I found them to be dedicated, caring, attentive, understanding and supportive. They always had time to reassure and comfort me when I required it. This team of nurses were simply brilliant.

I'd like to say a special thank you to Andrea, who is the triage nurse on the ward. She has continued and still is continuing to look after and advise me after my discharge due to minor issues. She is just fantastic.

Finally I'd like to say a huge thank you to everyone. You all work above and beyond you call of duty. 

If possible can this feedback be sent to the ward please?

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Responses

Response from Cara Smith, Senior Charge Nurse, Gynae Inpatient Area's, NHS Fife 10 months ago
Cara Smith
Senior Charge Nurse, Gynae Inpatient Area's,
NHS Fife
Submitted on 21/07/2023 at 16:41
Published on Care Opinion at 16:41


Dear woodpigeonfx57

I would like to thank you for this extremely positive feedback and for taking the time to post this. I am extremely pleased to hear how well looked after you felt and are continuing to feel in your recovery. Our aim is always to provide the best care possible in a compassionate and professional manner and is lovely for this to be recognised. I will be sure to pass this on to all the ward staff including Andrea who you have specifically mentioned.

Take care

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Update posted by woodpigeonfx57 (the patient)

I'm delighted that the staff will be able to see the review.

Thank you

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