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"First class"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

I arrived to the ward two days ago and there was a bit of confusion so I got sent home again, I think this was to do with miscommunication. I then came back yesterday to receive my operation.

The staff on this ward have been brilliant, they have provided me with plenty of updates. The ward is definitely first class it is very clean and I'm really comfortable in this side room. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Acute, Southern Health and Social Care Trust 9 months ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Acute,
Southern Health and Social Care Trust
Submitted on 25/07/2023 at 12:38
Published on Care Opinion at 12:38


Thank you for taking the time to give this feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your kind words about the nursing care and I would like to apologies for the mix up with regard to your first admission. I will ensure your feedback is shared with the team.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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