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Felt I was in safe hands throughout my stay

Posted By BubblesSweep

"Felt I was in safe hands throughout my stay"

About: Dumfries & Galloway Royal Infirmary / Day Surgery

(as a service user),

I’ve had a pleasant experience today - everything from start to finish

I was in for cystoscopy 

All staff were lovely.  They explained the procedure and what happens afterwards

Felt I was in safe hands throughout my stay

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 10 months ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 28/07/2023 at 08:08
Published on Care Opinion at 08:08

Dear Bubblesweep

Thank you so much for taking the time to share your story with us. I am delighted to hear that you had such a positive experience while undergoing your cystoscopy. I will ensure that your feedback is shared with the team, and I am certain that they will be delighted to know that you felt well cared for throughout the procedure.

thank you again for kind words

best wishes

Alexis

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