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"Their professionalism, team working, and care are a credit to the NHS"

About: Victoria Hospital / Endoscopy

(as the patient),

From the outset everyone who spoke to me kept me informed and reassured. I came with concerns about the outcome, but the whole procedure gave me confidence that I was well looked after. During the procedure the staff kept me at my ease the while time. There was plenty of banter, too, which suited me just fine.

I thank the whole team, from the nurse who carried out the colonoscopy, to the nurse who walked me back to reception. Their professionalism, team working , and care are a credit to the NHS. 

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Responses

Response from Shona Beattie, Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care, NHS Fife 9 months ago
Shona Beattie
Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care,
NHS Fife
Submitted on 20/07/2023 at 12:54
Published on Care Opinion at 12:54


Dear Sharp Elbows

Thankyou for taking the time to share your experience on care opinion,

So glad you had a positive experience in the department prior, during and post procedure. I will share your lovely comments with all the team.

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