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Wonderful nursing care, appalling admin…

Story from nhs.uk

"Wonderful nursing care, appalling admin…"

About: Mount Gould Hospital

The nursing care is second to none however trying to get information on my discharge date and why it has been delayed is like trying to interrogate the mafia.

I am a current patient but my patience. May resort to discharging myself.

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Responses

Response from Mount Gould Hospital 10 months ago
Mount Gould Hospital

Submitted on 22/07/2023 at 20:06
Published on nhs.uk on 24/07/2023 at 11:34

I have spoken with the staff on the ward and it appears that due to the package of care being arranged there was a delay in your discharge date.

Debbie, one of the Junior Sisters on the ward discussed this with you on 19 July 2023 and explained why there was a delay in your discharge and what the process now is.

She also apologised for the delay with your discharge and confirmed that your discharge date is now Sunday.

Kind Regards

Elaine Nicholl

Community Hospitals Support Manager

Mount Gould

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