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"The only issue I have is the communication"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

I have been in hospital for a while. The care is 10/10, all the nurses are good. The only issue I have is the communication; you get told a lot from the nurses but very little from the doctors. The doctors give information to nurses instead of the actual patient and its almost like you hear information by slip of the tongue.

I wouldn't make any changes to my stay though.  The facilities have been great and the help has been greatly appreciated. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Acute, Southern Health and Social Care Trust 9 months ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Acute,
Southern Health and Social Care Trust
Submitted on 25/07/2023 at 12:41
Published on Care Opinion at 12:41


Thank you for taking the time to give this great feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your kind words about the nursing care, I will ensure your feedback is shared with the team and especially the Medical team with regard to communication.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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