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"Great maternity care throughout "

About: Royal Albert Edward Infirmary

We had a great experience with Wigan Maternity services throughout our journey from early pregnancy to being discharged to the Health Visitor. We mostly saw the same midwife for each appointment, and that consistency meant that we could build a good relationship and she knew us well. They identified and acted promptly on a possible growth restriction, and they arranged for me to see another doctor when I was unsure whether induction was the right thing to do. My midwife even took my phone call on her day off to arrange for this! Growth scans were timely which helped with anxiety. I felt in competent hands throughout and every midwife had excellent communication skills to help reassure us, check our understanding and importantly, make the experience positive and happy! I had some anxieties about my own health in the lead up to the birth- these were listened to and nothing was too much. At the birth I reacted strongly to induction and baby’s heart rate decreased. This was acted on promptly and I felt that me and baby were safe. I believe the right decisions were made, but crucially I felt in control and that I could make my own choices. I’d love to thank people personally for their excellent care. I know how hard everyone works and it really does make a difference, thank you!!!

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Responses

Response from Vicky Bolton, Patient Relations and PALS Manager, Wrightington, Wigan and Leigh NHS Trust 9 months ago
Vicky Bolton
Patient Relations and PALS Manager,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 14/08/2023 at 11:53
Published on Care Opinion at 11:53


Thank you for taking the time to post about your experience of the maternity services. I will ensure your kind words are shared with the team, who I know will be delighted. May I congratulate you on the new addition to your family.

Kind regards

Emma Swift

Deputy Patient Relations and PALS Manager

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