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Care Opinion

Paramedics attending my father following a 999 call

Posted By WeeMcc

"Paramedics attending my father following a 999 call"

About: Northern Ireland Ambulance Service / Emergency ambulance response

(as a relative),

2 Paramedics called Elaine and Katie have attended my frail elderly dad this evening.They were so kind and caring and treated my Dad with such dignity.

They showed so much warmth and compassion for my wee Dad and I want to thank them both so many.

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Responses

Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service 10 months ago
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 18/07/2023 at 12:21
Published on Care Opinion at 12:21

picture of Neil Gillan

Good morning WeeMcc,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the care they have received. It is reassuring to hear about the warmth and compassion displayed by Elaine and Katie and I would like to share your feedback with them. In order to locate them I would require the following information:

- Date and approximate time of the incident

- The address the ambulance was dispatched to

If you are happy to share this information I can be contacted at neil.gillan@nias.hscni.net

I hope your dad is recovering well and please pass on my best wishes.

Trusting this is acceptable

Neil

PPI Opportunities

The Northern Ireland Ambulance Service is currently developing a range of opportunities for Service Users, Carers and members of the public to inform the planning, delivery and evaluation of its service. To find our more please visit Current Opportunities - Engage (hscni.net) or email Neil Gillan at neil.gillan@nias.hscni.net

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