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"Outpatient hysteroscopy and MRI"

About: East Lothian Community Hospital / Gynaecology

(as a service user),

I went for outpatient hysteroscopy over a year ago.  I had womb thickening, bloating and pain and the procedure was to get a sample for biopsy. As a post menopausal women with an inverted womb, I was told only that I might feel some slight discomfort akin to period pains. At that appt a member of the gynae staff (no scrubs) attempted to take samples from my womb. I stopped the procedure due to severe pain, I could feel every attempt at scraping their way in. I was made to feel the issue was was my pain threshold. 

I then went for same under GA (March 2022) although they were actually wanting to try another OPH) …..surgeon punctured my womb so op abandoned (still no sample) and I was put on IV antibiotics and kept in overnight. 

Another attempt under GA was made in June 2022 ….this time guided by ultrasound. Again my womb was punctured during the attempt. No samples were taken. I was then sent for full MRI in July 2022….to be given the ‘all clear’ and told ‘no sign of cancer’.

When I asked why the MRI couldn’t have been done first I was told that it was too expensive! I have still received no written report only a 5 minute call from surgeon. 

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian nearly 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 14/07/2023 at 12:21
Published on Care Opinion at 12:21


picture of Louise Davies

Dear Andjm65

Thank you for taking the time to share your story with us via Care Opinion.

I'm so sorry to hear of your poor experiences when attending to get a sample for biopsy, and that on two occasions your womb was accidentally punctured, before you were eventually sent for an MRI scan. I am pleased that you have had the all clear, but understand this whole process must have been incredibly frustrating and upsetting for you.

I appreciate you would like a written report regarding this. If you haven't already done so, I would suggest contacting our Patient Experience Team, who will be able to look into this for you. Their email address is feedback@nhslothian.scot.nhs.uk or if you would prefer to call, the number is 0131 536 3370. Phone lines are open Monday to Friday 9am to 2pm. When making contact, please provide your name, date of birth, address and phone number. It may also be helpful to make reference to this Care Opinion story.

I would once again like to sincerely apologise for the difficult time you have experienced.

Best wishes

Louise

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