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Care Opinion

Physio Appointment

Posted By KMcQ

"Physio Appointment"

About: General practices in Ayrshire & Arran

(as the patient),

Future plans

Future plans


Great service provided by the Physiotherapist Adam. Thorough history taken and comprehensive examination. Diagnosis and treatment plan/physio exercises explained really well and written material given to take home. I really felt well looked after and cared for and best treatment given. Thank you very much Adam, for the great service you gave me this morning.

Staff attitude

Staff attitude


Staff skills

Staff skills


Seeing the whole me

Seeing the whole me


Treatment

Treatment


Introductions

Introductions


Being listened to

Being listened to


Explanations

Explanations


Involved in decisions

Involved in decisions


Being given time

Being given time


More about:
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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 10 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 06/07/2023 at 13:50
Published on Care Opinion at 13:50

picture of Pamela Gibson

Dear KMcQ

Thank you so much for taking the time to share feedback on your healthcare experience.

I am really pleased to hear that the Physio in the GP Practice has been able to provide you with such person centred care

Our staff really appreciate receiving feedback from their patients so I will ensure your lovely comments are passed on to Adam.

Once again, thank you for sharing your experience and I wish you well on your recovery.

Best wishes

Pamela

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