"Phenomenal service"

About: Derriford Hospital

I unexpectedly had to have a procedure on my thumb after an accidental incident with my dog, I was in surgery 12 hours after being assessed and everyone was incredible from nursing staff to theatre staff. I felt relaxed and in good hands especially as it was such a short period of incident and then surgery so was a bit anxious. As I have arthritis in my thumb the surgeon was very aware of this and made sure my dressings didn’t impede on making daily life even more difficult. He was soo reassuring and calm as were the theatre staff. I have never been so impressed by such a tightly committed group of people working so cheerfully on a Sunday morning. Thank you.

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 15 months ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust
Submitted on 15/07/2023 at 12:30
Published on Care Opinion at 12:30


picture of Alison Stanton

Thank you for taking the time to leave constructive feedback on the NHS website for the Plastic Surgery department to share your positive experience of the surgery you received from the trauma team and theatre staff.

It is always great to be able to communicate with our doctors and nurses your lovely words which are a pleasure to receive.

Many thanks

Kind regards

Karen Attis

Cluster Group Facilitator for Plastic Surgery and Dermatology

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