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Care Opinion

Great practice with inefficient booking system

Posted By liberatorzd84

"Great practice with inefficient booking system"

About: Barton House Group Practice

(as the patient),

It takes a long time to fill in the online form, it’s long winded and I can imagine confusing for some. Follow up requests seem to get lost. It’s reduced the quality of the practice in my opinion - which has previously always been excellent.

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Responses

Response from Vytautas Kazinavicius, Medical Administrator, Admin, Barton House Group Practice 9 months ago
Vytautas Kazinavicius
Medical Administrator, Admin,
Barton House Group Practice

Submitted on 06/07/2023 at 14:06
Published on Care Opinion at 14:06

Thank you for sharing your concerns about our online form. We apologize for any confusion or inconvenience it may have caused. We are committed to improving the user-friendliness of the form and streamlining our follow-up process. Your feedback is valuable to us, and we are actively working on resolving these issues to restore the excellent quality of our practice. We appreciate your patience and understanding, and if you have any further suggestions or concerns, please don't hesitate to let us know.

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