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Kind and compassionate staff

Posted By HJM27

"Kind and compassionate staff"

About: Forth Valley Royal Hospital / Children's Ward

(as a parent/guardian),

My daughter was recently admitted to the children's ward at FVRH, this is the second time in the last few weeks. On both admissions, she was cared for so well, but what really made the experience great was how kind and compassionate all the staff were.  They were empathetic and patient with my daughter and with me.  They were thorough and took time to explain everything to me.  I am very grateful to the whole team.  Thank you 🩷

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Responses

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley 9 months ago
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley

Submitted on 10/07/2023 at 10:29
Published on Care Opinion at 10:29

Dear HJM27

Thank you so much for taking the time to share your experience in our Children's Ward. The staff work very hard to ensure patients and families are supported during their stay.

It's wonderful to hear how the staff were with you both. I will pass your comments onto the team, it will give the a real boost.

I hope your daughter is continuing to recover quickly.

Kind regards

Karen Macfarlane

Department Manager Paediatrics & Neonates, NHS Forth Valley.

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