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Defensive and not Realistic medicine

Posted By blackbirdxe88

"Defensive and not Realistic medicine"

About: New Victoria Hospital / Orthopaedics New Victoria Hospital / Physiotherapy

(as a service user),

I needed a copy of the referral your physio had made to orthopaedics.  It is hugely frustrating and saddening that 5 years after Academy of Medical Royal Colleges and 4 yrs after the Chief Medical Officer recommendations for professionals to “write to the patient”  involved in any correspondence I am still being asked to make a Systems Access Request and enter into a legal conversation to get access to my own information.

This doesn’t build open, trusting therapeutic relationships. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 10 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/06/2023 at 14:22
Published on Care Opinion at 14:22

picture of Nicole McInally

Good afternoon

Thank you for getting touch via Care Opinion. I have spoken to colleagues from the Legal Aspects Team and they have advised that they will accept an email or letter from yourself which includes your name/date of birth/address/CHI Number (if known). They will need 2 forms of identification one being proof of identity (e.g. Passport or driving license) and one to your confirm address (e.g. utility bill or council tax bill).

The postal address is; Health Records Legal Manager, Admin Building Level 2, Gartnavel Royal Hospital, 1055 Great Western Road, Glasgow G12 0XH and the email address is: ggc.legalaspectsnorth@nhs.scot

Kind Regards

Nicole

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