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"Calm and professional"

About: Victoria Hospital / Endoscopy

(as the patient),

Having a colonoscopy is not a normal Saturday afternoon activity for me ! The entire staff team were wonderful, they calmly and professionally  explained  everything before, during and after the scope, they made me feel relaxed and confident knowing  I was in excellent hands.

After tea and toast I was able to go home and reflect on what had been a reassuring and positive experience.
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Responses

Response from Katie Black, Senior Charge Nurse, Day Intervention Unit, NHS Fife 10 months ago
Katie Black
Senior Charge Nurse, Day Intervention Unit,
NHS Fife
Submitted on 27/06/2023 at 13:44
Published on Care Opinion at 13:44


Dear Kerrville,

Thank you for taking the time to feed back your experience in the Day Intervention Unit to us. I am glad that your experience was calm and professional and you felt safe and reassured at all times. I hope you are now well at home. Thanks again

SCN Katie Black

Day Intervention Unit

VHK

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