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Care Opinion

Care was exceptional

Posted By Charlottexv23

"Care was exceptional"

About: Derriford Hospital / Accident and emergency Derriford Hospital / Paediatrics

(as a service user),

My little girl was admitted following a trip to paediatric an and e, then taken to CAU, before having a night in HDU then a night on woodcock…. Her care was exceptional, yes we had to wait to see the consultant, but the nurses were superb! Very kind, caring and brilliant with my little girl… she’s 4 and never been poorly before so we were all terrified as she was a very poorly little girl but they all were really amazing! I would like to shout out all the staff who took personal care of her & me as I was a wreck at some points!  

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 10 months ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 22/06/2023 at 09:11
Published on Care Opinion at 09:11

picture of Alison Stanton

Thank you very much for your lovely compliments about the staff on CAU, CHDU and Woodcock ward.

I am pleased to hear your little girl received excellent care and that she is feeling much better.

It is always lovely to hear when people have had a positive experience so thank you for taking the time to share it with us.

Many thanks

Carly Wright

Ward manager

Woodcock ward and Children's and Young People's Outpatient Department

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