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"Disgusting service "

About: Heaton Medical Centre

186 times I called in 17 min could not get through.

Finally I did all appointments with GPS gone.

Given a very short notice appointment of 20 mins with a federation nurse as very desperate for help.

The receptionist was hostile towards me as she could not find me on her list even shouted out well are you a patient here.

She kind of blamed me for not being on her list I her words I am running 2 surgerys here you know.

I then waited 60 mins to see the nurse.

Whom said would send me for an urgent scan. Thank you

The week after the hospital called to book me in for a consultation not a urgent scan the wait was another 10 weeks she said no it's not down as urgent.

The surgery then sent for me for an over 40s check up.

9 yrs 5 mths to late as I am approaching 50.

The wait again 25 mins the surgery was empty.

I went to a lovely receptionist this time whom said oh have you not been told the nurse who your appointment is with isn't in today.

Oh I have checked in and been sat there for 25 mins on my day off!

So I'm sorry but there are a lot of staff that work at the surgery you can not see a doctor if you work you can not get through.

The service is very poor.

Very

I do not recommended this surgery

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