186 times I called in 17 min could not get through.
Finally I did all appointments with GPS gone.
Given a very short notice appointment of 20 mins with a federation nurse as very desperate for help.
The receptionist was hostile towards me as she could not find me on her list even shouted out well are you a patient here.
She kind of blamed me for not being on her list I her words I am running 2 surgerys here you know.
I then waited 60 mins to see the nurse.
Whom said would send me for an urgent scan. Thank you
The week after the hospital called to book me in for a consultation not a urgent scan the wait was another 10 weeks she said no it's not down as urgent.
The surgery then sent for me for an over 40s check up.
9 yrs 5 mths to late as I am approaching 50.
The wait again 25 mins the surgery was empty.
I went to a lovely receptionist this time whom said oh have you not been told the nurse who your appointment is with isn't in today.
Oh I have checked in and been sat there for 25 mins on my day off!
So I'm sorry but there are a lot of staff that work at the surgery you can not see a doctor if you work you can not get through.
The service is very poor.
Very
I do not recommended this surgery
"Disgusting service "
About: Heaton Medical Centre Heaton Medical Centre Heaton, Bolton BL1 5PU
Posted via nhs.uk
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