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Care Opinion

Poor Care

Story from nhs.uk

"Poor Care"

About: Northern General Hospital

Ward staff were/are appauling. Late is giving out pain relief ending in patients being in severe agony is disgusting. They have attitude problems. If you don't care then change careers!!! I will never go to this hospital ever again the sooner my loved one is out thats it

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust 11 months ago
We are preparing to make a change
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 20/06/2023 at 15:00
Published on Care Opinion at 15:09

Thank you for taking the time to share feedback about your loved one's experience of care at Northern General Hospital. We are sorry to read that you have not had a good experience with staff, and have experienced delays to pain relief.

If you wish to follow this up, please contact our PALS team on 0114 271 2400 or by emailing sth.pals@nhs.net. The PALS team will ask you to share some personal details in order for us to investigate this matter for you and offer support with this concern.

We are currently undertaking an audit and patient experience survey around acute pain management, and will be using the results of these to take relevant actions across the hospital to improve acute pain management for our patients.

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